Privacy Policy
At Lovalyn, we value the protection of your personal data. In this privacy policy, we explain what data we collect, why we do it, and what rights you have.
1. Who we are
Lovalyn is a webshop specialized in beauty and shapewear products.
Contact details:
📧 support@lovalyn.com
🌐 Lovalyn.com
2. What data we collect
We collect the following personal data when you visit our website or place an order:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed via a secure payment provider)
- Order history
- IP address and browsing behavior (via cookies)
3. Why we collect this data
We use your data for:
- Processing and shipping your order
- Customer service and communication about your order
- Sending newsletters (only with your consent)
- Improving our website and services
- Complying with legal obligations (e.g., administration)
4. Cookies
Our website uses cookies to improve your browsing experience, track website statistics, and (if applicable) display personalized advertisements. You can disable cookies via your browser settings.
5. Sharing data with third parties
We only share your data with third parties when it is necessary for:
- Shipping (e.g., PostNL, DHL)
- Payment processing (e.g., Shopify Payments, Mollie)
- Email marketing (if you are subscribed to our newsletter)
We never sell your data to third parties.
6. Retention period
We do not store your data longer than necessary for the purposes for which it was collected, or as long as required by law (e.g., for administrative purposes).
7. Your rights
Under the GDPR, you have the right to:
- Access your data
- Have your data corrected or deleted
- Object to the processing of your data
- Have your data transferred (data portability)
Would you like to exercise one of these rights? Please contact us at support@lovalyn.com.
8. Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
9. Changes to this privacy policy
We may adjust this privacy policy from time to time. The most recent version will always be available on this page.
10. Complaints
Do you have a complaint about how we handle your data? Please contact us first. If you cannot resolve it with us, you can file a complaint with the Dutch Data Protection Authority.